Apple Technical Specialist Resume Example & Writing Guide
Use this Apple Technical Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
As a technical specialist, you’re a bit of a jack-of-all-trades. You might work with customers to troubleshoot issues with their computers, phones or other devices. Or you might work with other teams to develop new products or improve existing ones. And no matter what you’re working on, you need to be able to communicate effectively with coworkers and clients alike.
If you’re looking for a job that offers lots of variety and room for growth, a role as a technical specialist could be the perfect fit. Follow these tips and resume example to write a tech specialist resume that hiring managers will love.
How to Write an Apple Technical Specialist Resume
Here’s how to write an resume of your own.
Write Compelling Bullet Points
The best bullet points are specific and descriptive. They should include details about your responsibilities, achievements, and results.
For example, rather than saying you “provided technical support for software and hardware,” you could say that you “provided technical support for software and hardware, resulting in a 98% customer satisfaction rate and a 10% increase in customer retention over the past year.”
The second bullet point is much stronger because it provides specific numbers and details about the project. It also includes an interesting fact about the project that makes it stand out.
Identify and Include Relevant Keywords
Chances are, if you’re applying for a job as a tech specialist, your resume will be scanned by an applicant tracking system (ATS). This software looks for specific keywords related to the role in order to determine whether or not you are a good fit. If your resume doesn’t have enough of the right keywords, your application might not even make it to the hands of a recruiter.
To increase your chances of getting an interview, use this list of keywords to help you identify the most relevant skills and experience to include on your resume:
- Apple Hardware
- Apple OS
- Mac
- AppleCare
- IT Hardware Support
- Apple Mac
- Troubleshooting
- Windows
- Active Directory
- Computer Hardware
- Networking
- Windows 7
- Windows 10
- Laptops
- Operating Systems
- Office 365
- Virtualization
- Software Installation
- Office Products
- Windows Server
- Salesforce.com
- Customer Service
- Technical Support
- Network Administration
- Microsoft Access
- Programming
- Android
- Programming Languages
- SQL
- Web Development
Showcase Your Technical Skills
As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. This might include experience with the Mac operating system, the iPhone, the iPad, and the various applications that are available for these devices. Additionally, you will need to be familiar with the AppleCare process and the Apple Store process.
Recruiters will be looking for evidence of your technical skills on your resume, so be sure to list any relevant experience you have. You can also highlight your customer service skills, as Apple Technical Specialists are expected to provide excellent customer service.