Resume

Content Moderator Resume Example & Writing Guide

Use this Content Moderator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Content moderators are responsible for monitoring and managing the content on their company’s website or app. They make sure that everything is up to snuff in terms of quality and compliance with company standards. They also make sure that content is accessible and usable for all users, whether they’re on a mobile device or a desktop computer.

Content moderators are often tasked with monitoring user-generated content like comments, forum posts, and social media posts for offensive or inappropriate language or imagery. They might also be tasked with monitoring copyright infringement or plagiarism.

Here are some tips and an example to help you write a fantastic content moderator resume that will get you noticed by hiring managers.

James Smith
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Passionate content moderator with six years of experience in the social media and customer service industries. Proven track record of efficiently handling high-volume interactions while maintaining a positive customer experience. Skilled at quickly identifying and resolving issues.

Education
University of Illinois at Urbana-Champaign Jun '10
B.A. in English Language and Literature
Experience
Company A, Content Moderator Jan '17 – Current
  • Managed the content of our website, social media channels and email marketing campaigns to ensure brand consistency across all platforms.
  • Ensured that all content was in line with company guidelines and best practices for SEO, CRO, etc.
  • Worked closely with internal teams to create engaging copy for web pages, landing pages, emails and other marketing collateral.
  • Reviewed incoming customer feedback/complaints and responded appropriately within 24 hours or less (depending on severity).
  • Provided editorial support as needed by team members to help them meet their deadlines and manage projects effectively
Company B, Content Moderator Jan '12 – Dec '16
  • Reviewed and edited content for spelling, grammar, and punctuation errors before publishing to website
  • Ensured that all published content met the company’s quality standards by reviewing it against a checklist of criteria
  • Checked links in published articles to ensure they were still functional; reported any broken ones to management team
  • Edited images using Photoshop software to remove inappropriate or offensive material from them
  • Responded quickly to customer complaints about inappropriate content on site; deleted offending posts when necessary
Company C, Social Media Specialist Jan '09 – Dec '11
  • Monitored social media channels for relevant conversations and engaged with users in a professional manner to promote the brand and build relationships.
  • Created and executed social media campaigns that aligned with business objectives and generated leads.
  • Analyzed social media metrics to provide insights and recommendations on how to improve social media strategy.
Skills

Industry Knowledge: Copy Editing, Plagiarism, Content Curation, Content Creation, Content Management, SEO
Technical Skills: WordPress, WordPress Plugins, HTML
Soft Skills: Communication, Critical Thinking, Problem Solving, Attention to Detail, Time Management, Teamwork

How to Write a Content Moderator Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. And when it comes to bullet points, the more specific and detailed you can be, the better.

For example, rather than saying you “edited content for website,” you could say you “edited 2,000+ blog posts for leading health and wellness website, ensuring adherence to brand voice and use of appropriate keywords.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Related: What Is a Content Moderator? How to Become One

Identify and Include Relevant Keywords

When you apply for a content moderator role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This system will search for terms related to the job, like “content management” or “copy editing” in order to determine whether your skills and experience match the position. If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common content moderator keywords as a starting point:

  • Copy Editing
  • Proofreading
  • Content Management
  • Content Writing
  • Content Moderation
  • Journalism
  • Editing
  • Blogging
  • Writing
  • Content Management Systems (CMS)
  • Copywriting
  • Web Content Writing
  • Social Media Marketing
  • Copywriting for Internet
  • Storytelling
  • Digital Marketing
  • Video Editing
  • Magazines
  • WordPress
  • Creative Writing
  • Search Engine Optimization (SEO)
  • Web Content Management
  • Social Media
  • Customer Service
  • Journalism Studies
  • Copy Editing & Proofreading
  • Digital Media
  • Microsoft Access
  • Adobe Photoshop
  • Video Production

Showcase Your Technical Skills

As a content moderator, you will need to be proficient in the use of various software programs and systems in order to effectively do your job. These might include content management systems (CMS), social media platforms, and image editing software. Additionally, you will need to be familiar with the terms and conditions of the sites you moderate, as well as any applicable laws and regulations.

Some of the most important skills for content moderators include: attention to detail, strong organizational skills, and the ability to work independently. Being able to effectively use technology is also essential, as you will need to be able to quickly and accurately moderate large amounts of content.

Related Resume Examples

Previous

Content Reviewer Resume Example & Writing Guide

Back to Resume
Next

Fleet Supervisor Resume Example & Writing Guide