Director Of Employee Relations Resume Example & Writing Guide

Use this Director Of Employee Relations resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Directors of employee relations are responsible for maintaining a positive relationship between employees and their employer. They’re also tasked with maintaining an organization’s reputation within its community, fostering positive relationships with labor unions, and ensuring that employees are treated fairly.

Because employee relations directors work with people on a daily basis, they need excellent interpersonal skills, as well as a knack for building rapport quickly. They also need to be able to think strategically and develop long-term plans that align with their organization’s goals.

If you’re looking for a new job in employee relations or just want to add this position to your resume, here are some tips and an example for reference when writing your director of employee relations resume.

Mary Thompson
New York City, NY | (123) 456-7891 | [email protected]

Seasoned director of employee relations with more than 10 years of experience developing and implementing HR programs that improve employee engagement, retention, and productivity. Proven ability to build positive relationships with employees and management, foster a culture of trust, and navigate sensitive situations.

Columbia University Jun '10
M.S. in Industrial/Organizational Psychology
Barnard College Jun '06
B.A. in Psychology
Company A, Director Of Employee Relations Jan '17 – Current
  • Developed and implemented a comprehensive employee relations strategy to address the needs of our employees, including training programs for managers on EEO/AA compliance, FMLA administration, ADA accommodations, and other HR issues.
  • Managed all aspects of the grievance process from intake through investigation and resolution with an emphasis on timely response to grievances.
  • Oversaw implementation of new policies related to attendance management, overtime pay practices, performance evaluation procedures, etc., as well as ongoing policy review and revision.
  • Served as liaison between company management and union representatives in addressing labor-management concerns or problems that may arise during the course of business operations.
  • Provided advice regarding personnel matters such as discipline or termination decisions; job descriptions; hiring processes; promotions; transfers; terminations; wage & hour issues (e.g., FLSA); immigration issues (e.g., I-9s).
Company B, Director Of Employee Relations Jan '12 – Dec '16
  • Worked with the CEO and senior management team to develop a comprehensive employee relations strategy that increased productivity by 15%
  • Conducted exit interviews for all departing employees, which led to an increase in retention of 5%
  • Managed the company’s performance-based incentive program, increasing overall productivity by 10% over 2 years
  • Implemented new training programs designed to improve communication between departments and reduce conflict
  • Reduced turnover rate by 25% through improved onboarding process and better communication with managers
Company C, Human Resources Coordinator Jan '09 – Dec '11
  • Led and coordinated full-cycle recruiting efforts for a high volume of requisitions while maintaining quality of hires.
  • Conducted new hire orientations, benefit enrollments, and other on-boarding activities.
  • Maintained employee files and updated employee information in the HRIS system.
  • PHR Certification
  • SHRM-CP Certification
  • Certified Employee Relations Professional (CERP)

Industry Knowledge: Employee Relations, HR Management, HR Strategy, Recruiting, Interviewing, Employee Training, Employee Development
Technical Skills: Microsoft Office Suite, Bloomberg, SAP, Oracle, Salesforce, Workday
Soft Skills: Communication, Leadership, Interpersonal Skills, Problem Solving, Teamwork, Negotiation

How to Write a Director Of Employee Relations Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed employee relations,” you could say that you “reduced turnover rate by 15% in six months by creating new employee onboarding program and conducting exit interviews with departing employees.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable result (15% reduction in turnover rate).

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job opening, like “employee relations” or “recruiting,” in order to determine whether your skills and experience are a match for the role. If you don’t have enough relevant keywords on your resume, the ATS might automatically reject your application.

To make sure this doesn’t happen, use this list of common director of employee relations keywords to help you get started:

  • Employee Relations
  • Human Resources (HR)
  • Performance Management
  • Employee Engagement
  • Labor and Employment Law
  • Recruiting
  • Human Resources Information Systems (HRIS)
  • Talent Management
  • Onboarding
  • Change Management
  • Interviewing
  • Labor Relations
  • Benefits Administration
  • Performance Appraisal
  • U.S. Family and Medical Leave Act (FMLA)
  • Workforce Planning
  • HR Strategy
  • Organizational Development
  • Workforce Management
  • Personnel Management
  • Disciplinary Process
  • Grievances
  • Grievance Handling
  • Employee Benefits Design
  • Coaching
  • Negotiation
  • Personnel Leadership
  • Management
  • Management Development
  • Public Speaking

Showcase Your Technical Skills

As the Director of Employee Relations, you will be responsible for managing and developing the relationships between employees and the company. In order to effectively do your job, you will need to be proficient in a variety of software programs and systems.

Some of the programs and systems that you will need to be familiar with include: human resources management software, payroll software, time and attendance software, and benefits administration software. You will also need to be familiar with the various laws and regulations that pertain to employee relations, such as the National Labor Relations Act, the Equal Employment Opportunity Act, and the Family and Medical Leave Act.


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